Support
Something not reading right?
Fastest: the in-app form
ChargeState has a built-in Contact / Support form under Diagnostics. It's the best route because it can include your app version and device details automatically — the things we'd otherwise have to ask you for.
Or email us
Write to support@chargestate.app. If you can, mention your iPhone model, iOS version, and which OBD adapter you're using.
Good things to include
- What you expected to see, and what the app showed instead
- Whether the truck was driving, parked, or charging at the time
- Your adapter model (e.g. Vgate vLinker MC+)